Nexus brings proven methodology and a hugely experienced fresh set of eyes. It is a fast and simple way to see improvements that can be delivered in very few weeks and months.

Peter Thomas
Regional Managing Director - Capita Pensions

Nexus - Fixed Cost & Time

Nexus is delivered on a fixed-time scale basis, as well as being implemented at fixed-cost.

Upon consultation, we will set a fixed cost and fixed timescale for the implementation of Nexus; neither of which will exceed estimations. This enables us to guarantee that implementation of Nexus happens on-budget and on-time.

Upon the completion of a site survey, we guarantee a benefits improvement, which in most cases exceeds 20%, combined with other balanced operational metric improvements.

Key Features

  • We can project manage Nexus implementation, or it can be skill-transferred to your internal implementation teams after a phased implementation and pilot sign off
  • Nexus can continue to project manage and assist your teams, working with live data to measure, understand and control outcomes
  • Nexus is designed to integrate with and complement in-house or existing systems where necessary
  • Management accreditation aligned to IBP practices and principles of operational management frameworks

Key Benefits

  • Nexus’ fixed-cost and fixed-time scale guarantee lowers risk factors of implementation
  • Ability to measure, understand and control implementation outcomes
  • A no-risk, no-obligation approach
  • Shape the solutions and understand the costs upfront
  • Build a robust business case and target ROI

Value of a Diagnostic

More Methods

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Nexus software differs from other applications because experienced operational managers have developed the system as an easy-to-use, component-based, cloud-based applications suite for your operational managers.

We focus on providing the foundations of management practice, skills, behaviours and operational frameworks required to enable leaders to unlock operational efficiencies, improve the overall customer experience and achieve sustainable profitable growth.

The visibility and insight that comes with Nexus enables service operations to deliver consistently better outcomes and benefits to all stakeholders. Nexus is the key to unlocking long-term competitive advantage in Back Office service operations.