How can dhp help your company?
With our help, you can achieve significant improvements in service delivery
and increased capacity for growth in a period of weeks, not months.
When you engage dhp, you’re buying in a team of expert consultants
comprised of former senior operations professionals.
Workforce management and back office optimisation software
Created by former operations professionals,
Nexus software is dhp’s revolutionary workforce management and back office optimisation platform
designed to drive the behavioural changes needed to achieve high performance
for better customer experience and competitive advantage.
Who do we work with?
The companies we work with serve thousands of customers every week.
Typically they need help with low satisfaction scores, regulatory pressures
or an unoptimised cost base.
If you face similar problems or strive for operational excellence, we can help you.
Why you need a different approach to achieve success
A typical approach to improvement in operations is to overlay software to find inefficiencies.
Some of our competitors choose to use software-driven approaches first,
forcing operations and staff to adapt to the system.
We start by developing a complete understanding of the fundamental drivers of
your customer and operational activity.
Once we achieve that we’re able to eliminate waste easily.
We then focus on changing behaviours, using software to measure and improve your performance far more effectively.
Why should you choose dhp consulting?
Our unique methodology combining consultancy and software is an assured way to achieve excellence in operations.
Our services have helped leading organisations achieve sustainable growth and a secure future.
Find out if we are the right fit for your company.