As with many of our discussions, the topic is vast, so the aim of this article is to get you really thinking about the importance of management frameworks and whether your managers have the right tools for the job. Your proposition is critically underpinned by the driving principles of educating, up-skilling and providing your managers with frameworks to deliver business success. So, do your Managers have the right tools, skills and behaviours to actively manage staff to achieve best outcomes?<\/p>\n
Think of it like this. If you designed a new product and engaged a manufacturer to produce it, you\u2019d provide a detailed specification to ensure they delivered precisely what you want, by a specified date for a set cost. Car manufacturing is a good example. A design is set, machines at each stage of the build and precisely programmed, staff and managers are fully trained and skilled for each element, quality is monitored throughout and the end product is delivered at a stipulated unit price. Delivery is by design and not by accident.<\/p>\n
Operations are no different. To deliver exceptional and efficient service you need to have clear specification so staff and managers know exactly what you expected from them.<\/p>\n
dhp has a set of proven frameworks and a methodology that\u2019s been tried and tested over many years. It is incredibly effective because it\u2019s built on operational managers\u2019 experience and understanding of how to consistently deliver outstanding performance. Our goal therefore, is to embed efficient practices into your managers\u2019 daily routines and empower them as agents of change, so they and their teams continue to evolve and improve long after we\u2019re gone.<\/p>\n\t
\u201cHigh achievement always takes place in the framework of high expectation.\u201d<\/p>\n