There can be countless factors impacting upon an organisation\u2019s operational performance. Yet typically, if you can identify and solve the 5 biggest issues, you\u2019ll see a startling improvement in productivity and service quality.<\/p>\n
The 5 most common and most damaging operational challenges<\/strong><\/p>\n1. Lack of defined measurements Without<\/strong>\u00a0clearly defined measurements<\/strong>, it\u2019s impossible to establish the baseline for staff and managerial performance. And without a baseline, no one will ever know what \u201cgood\u201d looks like. Your teams may be operating at just 60% productivity, but unless you\u2019re able to benchmark against industry standards, you\u2019ll be completely unaware.<\/p>\n\t \u201cMeasurement is the first step that leads to control and improvement. If you can\u2019t measure something, you can\u2019t understand it. If you can\u2019t understand it, you can\u2019t control it. If you can\u2019t control it, you can\u2019t improve it.\u201d<\/p>\n
\n2. Lack of clear management processes
\n3. Poor quality management information
\n4. Insufficient understanding of end-to-end front and back office processes
\n5. Lack of skilled front line managers\nLack Of Defined Measurements<\/h2>\n