{"id":3646,"date":"2019-11-20T15:52:51","date_gmt":"2019-11-20T15:52:51","guid":{"rendered":"https:\/\/dhp.co.uk\/?p=3646"},"modified":"2019-11-28T09:49:24","modified_gmt":"2019-11-28T09:49:24","slug":"improving-operations-management-how-to-obtain-financial-backing","status":"publish","type":"post","link":"https:\/\/dhp.co.uk\/improving-operations-management-how-to-obtain-financial-backing\/","title":{"rendered":"Improving operations management &#8211; how to obtain financial backing"},"content":{"rendered":"\n\t<ul>\n<li>Reduced operating cost<\/li>\n<li>Greater business capacity<\/li>\n<li>Improved efficiency<\/li>\n<li>Stricter compliance<\/li>\n<li>Enhanced customer experience<\/li>\n<li>Improved staff morale<\/li>\n<\/ul>\n<p>Each of these benefits brings a positive commercial impact and together they deliver a boost to overall organisational capability that far outweighs the sums of the parts. But\u00a0getting sign-off on the investment to deliver operations management improvements isn\u2019t always straightforward. It can be a struggle to convince the board to buy into the importance of back office activities, the benefits arising from improving operations management and how it delivers long term sustainability.<\/p>\n<p>Yet as the CEO or CFO, you are all too aware of the responsibility to drive operational improvements forward, because if you fail to do so, the long-term consequence is a steady decline in performance vis-\u00e0-vis the competition.<\/p>\n\t<blockquote><p>\u201cAn investment in knowledge pays the best interest.\u201d<\/p>\n<footer>Benjamin Franklin<\/footer>\n<\/blockquote>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2014\/11\/businessman-tablet.jpg\" alt=\"Improving Operations Management\" itemprop=\"image\" height=\"283\" width=\"424\" title=\"Improving Operations Management\" onerror=\"this.style.display='none'\"  \/>\n\t<h3>De-risking investment in improving operations management.<\/h3>\n<p>It is completely understandable that board members express reservations about making an investment in improving operations management. And it\u2019s likely that you\u2019ll have to answer some pretty searching questions, such as:<\/p>\n<ul>\n<li>What if we authorise the investment but the promised gains don\u2019t materialise?<\/li>\n<li>Are there any hidden cost implications associated with this investment? For example, IT infrastructure upgrades?<\/li>\n<li>Don\u2019t we already have this capability?<\/li>\n<li>When will the investment deliver a positive return?<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3>What Is The Best response?<\/h3>\n<p>Addressing these concerns is therefore a critical step, both in terms of gaining buy-in from the board, and also in performing due diligence before making any investment decision. The best way to answer such questions is to obtain a thorough diagnostic of your operations.<\/p>\n<p><strong>And the best way of obtaining an unbiased diagnostic of your back office operations is to use an <\/strong>experienced specialist partner. Although many benefits can be gained from a diagnostic, the principal points supporting investment are:<\/p>\n<ul>\n<li>Identifying and accurately assessing potential cost savings and productivity gains<\/li>\n<li>Demonstrating how business growth can be achieved without the need for additional FTE.<\/li>\n<li>Highlighting weaknesses in existing operations<\/li>\n<\/ul>\n<p>Once created, the diagnostic subsequently becomes a core element of a robust business case for investment for improving operations management.<\/p>\n\t<blockquote><p>\u201cRisk comes from not knowing what you\u2019re doing.\u201d<\/p>\n<footer>Warren Buffett<\/footer>\n<\/blockquote>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2014\/11\/Businessman-tight-rope-300x231.jpg\" alt=\"Problem in business\" itemprop=\"image\" height=\"231\" width=\"300\" title=\"Problem in business\" onerror=\"this.style.display='none'\"  \/>\n\t<h3>An objective view of operational performance<\/h3>\n<p>The other frequently asked question is \u201cwhy can\u2019t we carry out a diagnostic using internal resource?\u201d And the answer is that it\u2019s almost impossible to deliver effective change internally. Despite long service and extensive business knowledge, front-line managers will often lack the perspective to fully understand what isn\u2019t functioning optimally, both at a granular process level and inter- departmentally. They simply won\u2019t have the broad experience to be able to identify areas where duplication and other inefficiencies exist.<\/p>\n<h3>Using An External Specialist<\/h3>\n<p>It\u2019s also politically very challenging to drive change internally.\u00a0An external specialist has the knowledge and experience to view operations management rationally and objectively, and provide recommendations untainted by any personal or political bias. They can carry out a robust review of your operations and ask the kind of questions that are usually \u2018swept under the rug\u2019 during internal reviews.<\/p>\n<p>In summary, using the results from an independent, properly scoped and constructed diagnostic will strengthen any justification for improving operations management for the back office.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reduced operating cost Greater business capacity Improved efficiency Stricter compliance Enhanced customer experience Improved staff morale Each of these benefits brings a positive commercial impact and together they deliver a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":2414,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"categories":[17],"tags":[143,144,145,129,146,147,148,149],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.9 (Yoast SEO v22.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Improving Operations Management - Getting Financial Backing<\/title>\n<meta name=\"description\" content=\"If your objective is improving operations management, one of the biggest barriers can be securing financial backing. 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