{"id":4025,"date":"2020-02-25T15:35:32","date_gmt":"2020-02-25T15:35:32","guid":{"rendered":"https:\/\/dhp.co.uk\/?page_id=4025"},"modified":"2020-08-19T10:04:16","modified_gmt":"2020-08-19T10:04:16","slug":"clients","status":"publish","type":"page","link":"https:\/\/dhp.co.uk\/clients\/","title":{"rendered":"Clients"},"content":{"rendered":"\n\t<p>\u201cOverall my experience of Nexus is that &#8216;it does what it says on the tin&#8217; &#8211; it will produce a significant step change in performance, it will deliver a better customer experience and it will significantly reduce costs but importantly in a way that delivers a sustainable foundation for future growth.\u201d<\/p>\n\t<p>Darren Spriggs, MD of Leading Life Insurance company<\/p>\n<h3>\n\t\tHow to gain competitive advantage\n\t<\/h3>\n\t<p>David Scott explains why back office optimisation underpins competitive advantage and how its transformation reaps significant rewards regardless of sector or commercial environment.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/why-back-office-optimisation-underpins-your-competitive-advantage\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tRead Now\n\t\t\t\t\t<\/a>\n\t<h2>The Nexus software suite is the most comprehensive, purpose built enterprise workforce optimisation software solution available for the back office.<\/h2>\n<p>Nexus is proven to improve customer satisfaction, increase operational efficiency and evidence compliance across a range of industry sectors.<\/p>\n<h3>\n\t\tResults that matter\n\t<\/h3>\n\t<p>Significant investment is made in acquiring customers and retaining them. The back office represents the largest opportunity for significant improvements in customer experience and cost reduction.<\/p>\n\t<ul data-height=\"\" data-width=\"\" data-shape=\"square\">\n\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/02\/businesswoman-checking-financial-reports.jpg\" alt=\"businesswoman-checking-financial-reports\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<strong>Results<\/strong><br \/>\n\u2713 40% cost savings, 6 month ROI<br \/>\n\u2713 Work Elimination<br \/>\n\u2713 Service delivery consistency<br \/>\n+ 4 more<br \/>\n<a href=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/TeachersPension-CaseStudy_v4.2.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">View Case Study<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n<h3>\n\t\tCase Study: Cost savings and service improvements needed at speed\n\t<\/h3>\n\t<p>Leading outsource pensions provider needed to recover a distressed bottom line profit and service degradation, they had limited capability or tools to create traction and improve at speed.<\/p>\n<p><a href=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/TeachersPension-CaseStudy_v4.2.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>View Case Study<\/strong><\/a><\/p>\n\t<ul data-height=\"\" data-width=\"\" data-shape=\"square\">\n\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/02\/two-people-computer.jpg\" alt=\"two-people-computer\">\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<strong>Results<\/strong><br \/>\n\u2713 In-year ROI over 200% and<br \/>\n\u2713 30% reduction in cost bases.<br \/>\n\u2713 Capacity enabled 145% more NB premium year on year at no increase in resources over 24 months.<br \/>\n<a href=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/S116-CaseStudy_v4.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">View Case Study<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n<h3>\n\t\tCase Study: Profitable growth, creating capacity to do more for the same or less.\n\t<\/h3>\n\t<p>A leading life insurance company recognised that their cost of acquisition, renewals servicing and claims processing were all over the target. The main objective was achieving an aggressive 3-year growth plan.<\/p>\n<p><a href=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/S116-CaseStudy_v4.pdf\"><strong>View Case Study<\/strong><\/a><\/p>\n\t<h1>Overview of Our Case Studies<\/h1>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/clients\/wealth-management-sip-providers\/\" title=\"Wealth Management &amp; SIP Providers\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tWealth Management &#038; SIP Providers\n\t\t<\/a>\n\t<\/h4>\n\t<p>Nexus software suite is used by leading Wealth Management &amp; SIP providers helping to restructure the Operational model, optimise the operations expense base, improve service delivery and NPS scores, manage Exceptions, evidence compliance and mitigate operational risk.<\/p>\n\t<p><a href=\"https:\/\/dhp.co.uk\/case-studies\/\">View Case Studies<\/a><\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/clients\/pensions\/\" title=\"Pensions\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tPensions\n\t\t<\/a>\n\t<\/h4>\n\tNexus software and rigorous implementation methodology identifies where waste can be eliminated. It improves efficiency in a complex multi-stage pension administration function while materially improving customer experience and compliance.<br \/>\n&nbsp;\n\t<p><a href=\"https:\/\/dhp.co.uk\/case-studies\/\">View Case Studies<\/a><\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/clients\/utilities\/\" title=\"Utilities\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tUtilities\n\t\t<\/a>\n\t<\/h4>\n\tUtilities face a unique set of challenges and their performance is highly tied to the efficiency of the Operation. As the market matures, Utility providers that can streamline the back office and deliver exceptional customer experience at the correct cost will stand out from the crowd.<br \/>\n&nbsp;\n\t<p><a href=\"https:\/\/dhp.co.uk\/case-studies\/\">View Case Studies<\/a><\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/clients\/life\/\" title=\"Life\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tLife\n\t\t<\/a>\n\t<\/h4>\n\tNexus software and rigorous implementation methodology provides visibility and insight into efficiency improvements in complex new business, underwriting and multi-servicing functions.<br \/>\n&nbsp;<br \/>\n&nbsp;\n\t<p><a href=\"https:\/\/dhp.co.uk\/case-studies\/\">View Case Studies<\/a><\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/clients\/health-speciality-insurance\/\" title=\"Health &amp; Speciality Insurance\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tHealth &#038; Speciality Insurance\n\t\t<\/a>\n\t<\/h4>\n\tIn health and speciality insurance operations, Nexus helps to reduce costs, increase operational efficiency and optimise the back-office.<br \/>\n&nbsp;<br \/>\n&nbsp;<br \/>\n&nbsp;\n\t<p><a href=\"https:\/\/dhp.co.uk\/case-studies\/\">View Case Studies<\/a><\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/clients\/public-sector\/\" title=\"Public Sector\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tPublic Sector\n\t\t<\/a>\n\t<\/h4>\n\tNexus assists the public sector to reduce costs, increase operational efficiency and provide transparency and insight to support back-office optimisation requirements.<br \/>\n&nbsp;<br \/>\n&nbsp;<br \/>\n&nbsp;\n\t<p><a href=\"https:\/\/dhp.co.uk\/case-studies\/\">View Case Studies<\/a><\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/clients\/insurance\/\" title=\"Insurance\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tInsurance\n\t\t<\/a>\n\t<\/h4>\n\tNexus software is used by major General Insurance providers of travel, pet, car and home products. Nexus provides visibility and insight into substantial efficiency improvements, identifies where waste can be eliminated and improves customer experience and staff engagement.<br \/>\n&nbsp;\n\t<p><a href=\"https:\/\/dhp.co.uk\/case-studies\/\">View Case Studies<\/a><\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/clients\/outsourcing\/\" title=\"Outsourcing\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tOutsourcing\n\t\t<\/a>\n\t<\/h4>\n\tNexus provides greater transparency, visibility and control of front and back-office operations. Our outsourcing clients are seeing quantum leaps in operational performance metrics.<br \/>\n&nbsp;<br \/>\n&nbsp;\n\t<p><a href=\"https:\/\/dhp.co.uk\/case-studies\/\">View Case Studies<\/a><\/p>\n\t<img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/2ijp56dvbn\/swatch\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/>\n\t<img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/yrcl25opxg\/swatch\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/>\n\t<img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/a8k3i76y69\/swatch\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/>\n\t<img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/lwd1fgulb7\/swatch\" alt=\"\" aria-hidden=\"true\" onload=\"this.parentNode.style.opacity=1;\" \/>\n\t<h2>Some Of Our Clients<\/h2>\n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-12.png\" alt=\"hastings direct\" data-no-lazy=\"1\" \/>\n                            \n                                hastings direct                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-9.png\" alt=\"nhs england\" data-no-lazy=\"1\" \/>\n                            \n                                nhs england                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-19.png\" alt=\"axa\" data-no-lazy=\"1\" \/>\n                            \n                                axa                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-20.png\" alt=\"west sussex county council\" data-no-lazy=\"1\" \/>\n                            \n                                west sussex county council                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-client-logos_0016_Layer-8.jpg\" alt=\"scottish provident\" data-no-lazy=\"1\" \/>\n                            \n                                scottish provident                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-3.png\" alt=\"teachers pensions\" data-no-lazy=\"1\" \/>\n                            \n                                teachers pensions                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-13.png\" alt=\"friends life\" data-no-lazy=\"1\" \/>\n                            \n                                friends life                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-10.png\" alt=\"iron mountain\" data-no-lazy=\"1\" \/>\n                            \n                                iron mountain                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-client-logos_0023_Layer-1.jpg\" alt=\"mgm\" data-no-lazy=\"1\" \/>\n                            \n                                mgm                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-15.png\" alt=\"equity insurance partnerships\" data-no-lazy=\"1\" \/>\n                            \n                                equity insurance partnerships                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-11.png\" alt=\"antworks\" data-no-lazy=\"1\" \/>\n                            \n                                antworks                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-client-logos_0012_Layer-12.jpg\" alt=\"ageas\" data-no-lazy=\"1\" \/>\n                            \n                                ageas                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-17.png\" alt=\"capita sip\" data-no-lazy=\"1\" \/>\n                            \n                                capita sip                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-1.png\" alt=\"capita insurance\" data-no-lazy=\"1\" \/>\n                            \n                                capita insurance                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-18.png\" alt=\"capita india\" data-no-lazy=\"1\" \/>\n                            \n                                capita india                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-2.png\" alt=\"towergate\" data-no-lazy=\"1\" \/>\n                            \n                                towergate                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-5.png\" alt=\"rias\" data-no-lazy=\"1\" \/>\n                            \n                                rias                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-7.png\" alt=\"quantum marketing\" data-no-lazy=\"1\" \/>\n                            \n                                quantum marketing                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-6.png\" alt=\"prudential\" data-no-lazy=\"1\" \/>\n                            \n                                prudential                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-8.png\" alt=\"phoenix life\" data-no-lazy=\"1\" \/>\n                            \n                                phoenix life                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-4.png\" alt=\"royal london\" data-no-lazy=\"1\" \/>\n                            \n                                royal london                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-14.png\" alt=\"first assist\" data-no-lazy=\"1\" \/>\n                            \n                                first assist                            \n                                            <img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-logos-21.png\" alt=\"AIG\" data-no-lazy=\"1\" \/>\n                            \n                                AIG                            \n","protected":false},"excerpt":{"rendered":"<p>\u201cOverall my experience of Nexus is that &#8216;it does what it says on the tin&#8217; &#8211; it will produce a significant step change in performance, it will deliver a better [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dhp.co.uk\/clients\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Clients\" \/>\n<meta property=\"og:description\" content=\"\u201cOverall my experience of Nexus is that &#8216;it does what it says on the tin&#8217; &#8211; it will produce a significant step change in performance, it will deliver a better [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dhp.co.uk\/clients\/\" \/>\n<meta property=\"og:site_name\" content=\"dhp Nexus Solutions\" \/>\n<meta property=\"article:modified_time\" content=\"2020-08-19T10:04:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/02\/businesswoman-checking-financial-reports.jpg\" \/>\n<meta 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