{"id":244,"date":"2019-03-19T14:07:40","date_gmt":"2019-03-19T14:07:40","guid":{"rendered":"https:\/\/dhp.co.uk\/?page_id=244"},"modified":"2019-04-15T12:12:43","modified_gmt":"2019-04-15T12:12:43","slug":"continuous-improvement","status":"publish","type":"page","link":"https:\/\/dhp.co.uk\/method\/continuous-improvement\/","title":{"rendered":"Continuous Improvement"},"content":{"rendered":"\n\t<p>\u201cIn every case Nexus worked closely with my operations and IT teams, so the rapid and substantial improvements were properly embedded and sustainable.\u201d<\/p>\n\t<p>Managing Director &#8211; Specialist Pensions Provider<\/p>\n\t<h1>Nexus &#8211; Continuous Improvement<\/h1>\n\t<p>We know that significant investment is needed to acquire and retain customers, however this is increasingly becoming more difficult to accomplish. The ability to deliver both requires a commitment to improve customer experience, demonstrate compliance and deliver at a lower cost base just to keep pace and maintain market position\/share.<\/p>\n<p>Nexus provides the foundation to assist in continuous process improvement through the visibility and transparency of newly available data, as well as the insight provided by heatmaps that harness metrics holistically. This is something that is rarely achieved in the back office. <\/p>\n<p>Through our solutions, our customers experience quantum leaps in performance, consistent improvement of process and service, and the ability to continually streamline, all with trackable and measurable outcomes that deliver ROI.<\/p>\n\t<h3>Key Features<\/h3>\n\t<ul>\n<li>Training and support to ensure continual improvement <\/li>\n<li>Extensive historical, real-time and predictive MI reporting and data analysis <\/li>\n<li>A sustainable approach to growth and improvement<\/li>\n<\/ul>\n\t<h3>Key Benefits<\/h3>\n\t<ul>\n<li>Understand current company position and current operational capacity levels<\/li>\n<li>Identify skills and process gaps<\/li>\n<li>Understand how to continually improve and upskill<\/li>\n<li>Continually improve customer service levels to ensure optimal customer experience at every touchpoint<\/li>\n<li>Use fact-based historical, real-time and predictive data to continually improve and streamline<\/li>\n<\/ul>\n\t<img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/bl335vac5m\/swatch\" alt=\"\" onload=\"this.parentNode.style.opacity=1;\" \/>\n\t<h3>Sustainability &#8211; Quantum Leap in Performance<\/h3>\n\t<h3>More Methods<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"https:\/\/dhp.co.uk\/method\/free-site-survey\/\" content=\"Free Site Survey\" \/><meta itemprop=\"datePublished\" content=\"2019-03-19\" \/><meta itemprop=\"dateModified\" content=\"2019-04-15\" \/><meta itemprop=\"name\" content=\"dhp Nexus Solutions\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-solutions-logo.png\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/author\/tim-hills\/\" \/><meta itemprop=\"name\" content=\"Tim Hills\" \/><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/04\/free-site-survey-2.jpg\" \/><meta itemprop=\"width\" content=\"424\" \/><meta itemprop=\"height\" content=\"283\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/method\/free-site-survey\/\"><\/a>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/bb-plugin\/cache\/free-site-survey-2-landscape.jpg\" alt=\"free site survey\" itemprop=\"image\" data-no-lazy=\"1\" height=\"283\" width=\"424\" title=\"free site survey\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\tFree Site Survey\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"https:\/\/dhp.co.uk\/method\/diagnostic-health-check\/\" content=\"Diagnostic Health Check\" \/><meta itemprop=\"datePublished\" content=\"2019-03-19\" \/><meta itemprop=\"dateModified\" content=\"2019-04-15\" \/><meta itemprop=\"name\" content=\"dhp Nexus Solutions\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-solutions-logo.png\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/author\/tim-hills\/\" \/><meta itemprop=\"name\" content=\"Tim Hills\" \/><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/04\/Diagnostic.jpg\" \/><meta itemprop=\"width\" content=\"1195\" \/><meta itemprop=\"height\" content=\"717\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/method\/diagnostic-health-check\/\"><\/a>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/bb-plugin\/cache\/Diagnostic-landscape.jpg\" alt=\"Diagnostic\" itemprop=\"image\" data-no-lazy=\"1\" height=\"717\" width=\"1195\" title=\"Diagnostic\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\tDiagnostic Health Check\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"https:\/\/dhp.co.uk\/method\/integration\/\" content=\"Integration\" \/><meta itemprop=\"datePublished\" content=\"2019-03-19\" \/><meta itemprop=\"dateModified\" content=\"2019-04-15\" \/><meta itemprop=\"name\" content=\"dhp Nexus Solutions\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-solutions-logo.png\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/author\/tim-hills\/\" \/><meta itemprop=\"name\" content=\"Tim Hills\" \/><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/DHP_SOFTWARE_5.jpg\" \/><meta itemprop=\"width\" content=\"390\" \/><meta itemprop=\"height\" content=\"446\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/method\/integration\/\"><\/a>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/bb-plugin\/cache\/DHP_SOFTWARE_5-landscape.jpg\" alt=\"integration\" itemprop=\"image\" data-no-lazy=\"1\" height=\"446\" width=\"390\" title=\"integration\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\tIntegration\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"https:\/\/dhp.co.uk\/method\/fixed-cost-and-timescale-pricing\/\" content=\"Fixed Cost and Timescale Pricing\" \/><meta itemprop=\"datePublished\" content=\"2019-03-19\" \/><meta itemprop=\"dateModified\" content=\"2019-04-15\" \/><meta itemprop=\"name\" content=\"dhp Nexus Solutions\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-solutions-logo.png\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/author\/tim-hills\/\" \/><meta itemprop=\"name\" content=\"Tim Hills\" \/><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2014\/10\/lost-time.jpg\" \/><meta itemprop=\"width\" content=\"866\" \/><meta itemprop=\"height\" content=\"577\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/method\/fixed-cost-and-timescale-pricing\/\"><\/a>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/bb-plugin\/cache\/lost-time-landscape.jpg\" alt=\"Lost Time\" itemprop=\"image\" data-no-lazy=\"1\" height=\"577\" width=\"866\" title=\"Lost Time\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\tFixed Cost and Timescale Pricing\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"https:\/\/dhp.co.uk\/method\/training-accreditation\/\" content=\"Training &#038; Accreditation\" \/><meta itemprop=\"datePublished\" content=\"2019-03-19\" \/><meta itemprop=\"dateModified\" content=\"2019-04-15\" \/><meta itemprop=\"name\" content=\"dhp Nexus Solutions\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-solutions-logo.png\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/author\/tim-hills\/\" \/><meta itemprop=\"name\" content=\"Tim Hills\" \/><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2015\/01\/customer-expectations-1.jpg\" \/><meta itemprop=\"width\" content=\"437\" \/><meta itemprop=\"height\" content=\"274\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/method\/training-accreditation\/\"><\/a>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/bb-plugin\/cache\/customer-expectations-1-landscape.jpg\" alt=\"Business people shaking hands, finishing up a meeting\" itemprop=\"image\" data-no-lazy=\"1\" height=\"274\" width=\"437\" title=\"Business people shaking hands, finishing up a meeting\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\tTraining &#038; Accreditation\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"https:\/\/dhp.co.uk\/method\/approach\/\" content=\"Approach\" \/><meta itemprop=\"datePublished\" content=\"2019-03-19\" \/><meta itemprop=\"dateModified\" content=\"2019-04-15\" \/><meta itemprop=\"name\" content=\"dhp Nexus Solutions\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-solutions-logo.png\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/author\/tim-hills\/\" \/><meta itemprop=\"name\" content=\"Tim Hills\" \/><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/04\/Approach-tab.jpg\" \/><meta itemprop=\"width\" content=\"362\" \/><meta itemprop=\"height\" content=\"241\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/method\/approach\/\"><\/a>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/bb-plugin\/cache\/Approach-tab-landscape.jpg\" alt=\"Approach\" itemprop=\"image\" data-no-lazy=\"1\" height=\"241\" width=\"362\" title=\"Approach\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\tApproach\t\t\t\t\t\t\t<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"https:\/\/dhp.co.uk\/method\/continuous-improvement\/\" content=\"Continuous Improvement\" \/><meta itemprop=\"datePublished\" content=\"2019-03-19\" \/><meta itemprop=\"dateModified\" content=\"2019-04-10\" \/><meta itemprop=\"name\" content=\"dhp Nexus Solutions\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-solutions-logo.png\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/author\/tim-hills\/\" \/><meta itemprop=\"name\" content=\"Tim Hills\" \/><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/04\/Continious-Improvement-tab.png\" \/><meta itemprop=\"width\" content=\"999\" \/><meta itemprop=\"height\" content=\"386\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/method\/continuous-improvement\/\"><\/a>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/bb-plugin\/cache\/Continious-Improvement-tab-landscape.png\" alt=\"Continuous Improvement\" itemprop=\"image\" data-no-lazy=\"1\" height=\"386\" width=\"999\" title=\"Continuous Improvement\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\tContinuous Improvement\t\t\t\t\t\t\t<\/h3>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/method\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\tBack To Method Overview\n\t\t\t\t\t<\/a>\n\t<h3>Related Blogs<\/h3>\n\t<meta itemscope itemprop=\"mainEntityOfPage\" itemtype=\"https:\/\/schema.org\/WebPage\" itemid=\"https:\/\/dhp.co.uk\/importance-back-office-work-management-software-back-office\/\" content=\"Do you know why back office work management software is key to competitive advantage?\" \/><meta itemprop=\"datePublished\" content=\"2015-03-23\" \/><meta itemprop=\"dateModified\" content=\"2019-04-01\" \/><meta itemprop=\"name\" content=\"dhp Nexus Solutions\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-solutions-logo.png\"><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/author\/davidscott\/\" \/><meta itemprop=\"name\" content=\"David Scott\" \/><meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2015\/03\/back-office-optimisation-software-1024x1024.jpg\" \/><meta itemprop=\"width\" content=\"1024\" \/><meta itemprop=\"height\" content=\"1024\" \/><meta itemprop=\"interactionType\" content=\"https:\/\/schema.org\/CommentAction\" \/><meta itemprop=\"userInteractionCount\" content=\"0\" \/>\t\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/importance-back-office-work-management-software-back-office\/\"><\/a>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/bb-plugin\/cache\/back-office-optimisation-software-1024x1024-300x300-landscape.jpg\" alt=\"Do you know why back office work management software is key to competitive advantage?\" itemprop=\"image\" data-no-lazy=\"1\" height=\"300\" width=\"300\" title=\"Do you know why back office work management software is key to competitive advantage?\" onerror=\"this.style.display='none'\"  \/>\n\t\t\t\t\t\t\t<h3 itemprop=\"headline\">\n\t\t\t\t\t\t\t\t\t\t\tDo you know why back office work management software is key to competitive advantage?\t\t\t\t\t\t\t\t\t<\/h3>\n","protected":false},"excerpt":{"rendered":"<p>\u201cIn every case Nexus worked closely with my operations and IT teams, so the rapid and substantial improvements were properly embedded and sustainable.\u201d Managing Director &#8211; Specialist Pensions Provider Nexus [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3088,"parent":15,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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