{"id":13,"date":"2019-03-18T13:17:37","date_gmt":"2019-03-18T13:17:37","guid":{"rendered":"https:\/\/dhp.co.uk\/?page_id=13"},"modified":"2021-03-18T09:16:22","modified_gmt":"2021-03-18T09:16:22","slug":"software","status":"publish","type":"page","link":"https:\/\/dhp.co.uk\/software\/","title":{"rendered":"Software"},"content":{"rendered":"\n\t<h2>Rapid Back Office Transformation<\/h2>\n\t<p>Choose a system that delivers clarity, speed, efficiency and consistency.<\/p>\n\t<meta itemprop=\"url\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2021\/03\/Nexus-Overview.mp4\" \/><meta itemprop=\"thumbnail\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/08\/twenty20_2ef2dca8-45f0-4ced-a5b1-bc007123319b.jpg\" \/><div style=\"width: 100px;\" class=\"wp-video\"><!--[if lt IE 9]><script>document.createElement('video');<\/script><![endif]-->\n<video class=\"wp-video-shortcode\" id=\"video-13-1\" width=\"100\" height=\"100\" poster=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/08\/twenty20_2ef2dca8-45f0-4ced-a5b1-bc007123319b.jpg\" preload=\"none\" controls=\"controls\"><source type=\"video\/mp4\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2021\/03\/Nexus-Overview.mp4?_=1\" \/><a href=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2021\/03\/Nexus-Overview.mp4\">https:\/\/dhp.co.uk\/wp-content\/uploads\/2021\/03\/Nexus-Overview.mp4<\/a><\/video><\/div>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/Image-13.png\" alt=\"Teachers' Pensions\" itemprop=\"image\" height=\"81\" width=\"281\" title=\"Teachers' Pensions\" onerror=\"this.style.display='none'\"  \/>\n\t<p>dhp was entrusted with a substantial digital transformation programme delivery major change and competitive advantage.<\/p>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/Image-14.png\" alt=\"Aviva\" itemprop=\"image\" height=\"81\" width=\"281\" title=\"Aviva\" onerror=\"this.style.display='none'\"  \/>\n\t<p>Volume throughput increase of 35%, a cost base reductions of 30-40%, tighter operational controls reducing exceptions and visibility of the E2E customer experience.<\/p>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/Image-15.png\" alt=\"Leading Outsourcer\" itemprop=\"image\" height=\"81\" width=\"281\" title=\"Leading Outsourcer\" onerror=\"this.style.display='none'\"  \/>\n\t<p>Achieved 350% ROI in 12 months with regulatory sanctions lifted to recover a distressed bottom line profit and service degradation.<\/p>\n\t<p>We fuse software solutions with management behaviour to create the foundation an organisation needs to make a quantum leap in performance.<\/p>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/05\/profile-2.jpg\" alt=\"profile-2\" itemprop=\"image\" height=\"328\" width=\"333\" title=\"profile-2\" onerror=\"this.style.display='none'\"  \/>\n\t<p>\u201cIt gives you all the information you need\u201d<\/p>\n\t<a href=\"#\" id=\"trigger-\" data-modal=\"\" data-node=\"\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/05\/Icon-material-video-library.jpg\" \/>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\tPreview\n\t\t\tmodal-\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/omrpe8ajxh\/swatch\" alt=\"\" onload=\"this.parentNode.style.opacity=1;\" \/>\t\t\t\t\t\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/05\/lisa-breach-profile.jpg\" alt=\"lisa-breach-profile\" itemprop=\"image\" height=\"324\" width=\"296\" title=\"lisa-breach-profile\" onerror=\"this.style.display='none'\"  \/>\n\t<p>\u201cI couldn\u2019t imagine working without it\u201d<\/p>\n\t<a href=\"#\" id=\"trigger-\" data-modal=\"\" data-node=\"\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/05\/Icon-material-video-library.jpg\" \/>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\tPreview\n\t\t\tmodal-\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/omrpe8ajxh\/swatch\" alt=\"\" onload=\"this.parentNode.style.opacity=1;\" \/>\t\t\t\t\t\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/05\/profile-1.jpg\" alt=\"profile-1\" itemprop=\"image\" height=\"329\" width=\"271\" title=\"profile-1\" onerror=\"this.style.display='none'\"  \/>\n\t<p>\u201cEveryone is on a level playing field\u201d<\/p>\n\t<a href=\"#\" id=\"trigger-\" data-modal=\"\" data-node=\"\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/05\/Icon-material-video-library.jpg\" \/>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\tPreview\n\t\t\tmodal-\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/omrpe8ajxh\/swatch\" alt=\"\" onload=\"this.parentNode.style.opacity=1;\" \/>\t\t\t\t\t\n<h2>\n\t\tPeople, technology.\n\t<\/h2>\n\t<p>Nexus has been engineered to achieve a rapid transformation of your entire operation enabling organisations to overcome issues such as poor performance, inefficiency, regulatory compliance pressure, increasing costs, inconsistent quality and declining service levels.<\/p>\n<p>It is a comprehensive, purpose-built system for the back-office that stands apart in the industry not only as a unique IT solution but as a platform that drives behavioural change in the workforce to achieve lasting, sustainable results.<\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/work-management-software\/\" title=\"Work Management Software\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tWork Management Software\n\t\t<\/a>\n\t<\/h4>\n\t<p>Acts as the Automatic Call Distributor for the back-office, with a comprehensive real-time reporting suite, end-to-end customer experience, performance tracking and insight.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/work-management-software\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/omni-channel\/\" title=\"Omni-Channel\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tOmni-Channel\n\t\t<\/a>\n\t<\/h4>\n\t<p>Captures a real time single view of all work from all sources including telephones, social media, text, websites, email and scanned white mail and line of business where integrated.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/omni-channel\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/reporting-analytics\/\" title=\"Reporting &amp; Analytics\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tReporting &amp; Analytics\n\t\t<\/a>\n\t<\/h4>\n\t<p>Powerful and extensive MI suite with a clear visual dashboard representation of data. Access a single view of historic, real-time and predictive operational performance reporting metrics.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/reporting-analytics\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/quality\/\" title=\"Quality\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tQuality\n\t\t<\/a>\n\t<\/h4>\n\t<p>A fully integrated risk-based quality assurance suite that provides visibility and enables control. Quickly identify skills and process deficits to ensure consistent quality assurance and service excellence.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/quality\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/capacity-planning\/\" title=\"Capacity Planning\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tCapacity Planning\n\t\t<\/a>\n\t<\/h4>\n\tNexus Capacity Planning has been designed to enable managers to scenario plan in a consistent and effective way for optimal use of resources in line with future demand.<br \/>\n&nbsp;\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/capacity-planning\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/end-to-end-customer-experience\/\" title=\"End-to-End Customer Experience\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tEnd-to-End Customer Experience\n\t\t<\/a>\n\t<\/h4>\n\tTrack end-to-end customer journey, identify priority process cycle times and touchpoints through unique measurement, then optimise and improve the experience of your customers.<br \/>\n&nbsp;\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/end-to-end-customer-experience\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/training-competence\/\" title=\"Training &amp; Competence\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tTraining &amp; Competence\n\t\t<\/a>\n\t<\/h4>\n\t<p>Holds all your training and regulatory compliance information in one place to prevent compliance breaches with timely training and testing, documentary evidence storage, diary activities and flexible exception reporting.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/training-competence\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/blended-contact-centre\/\" title=\"Blended Contact Centre\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tBlended Contact Centre\n\t\t<\/a>\n\t<\/h4>\n\tForecasting, scheduling and planning for blended back and front office operations.<br \/>\n&nbsp;<br \/>\n&nbsp;<br \/>\n&nbsp;\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/blended-contact-centre\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/activity-based-costing\/\" title=\"Activity-Based Costing\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tActivity-Based Costing\n\t\t<\/a>\n\t<\/h4>\n\tQuickly and easily identify the big cost bases in your operation. Compare, benchmark and safely reduce costs without destroying value.<br \/>\n&nbsp;<br \/>\n&nbsp;\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/activity-based-costing\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/integration\/\" title=\"Integration\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tIntegration\n\t\t<\/a>\n\t<\/h4>\n\tNexus complements your existing systems and is low-risk. It is designed to be implemented quickly and easily adopted.<br \/>\n&nbsp;<br \/>\n&nbsp;<br \/>\n&nbsp;\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/integration\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/business-processing-re-engineering-tools\/\" title=\"Business Processing Tools\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tBusiness Processing Tools\n\t\t<\/a>\n\t<\/h4>\n\t<p>Reduce risk and improve quality on complex, multi-stage tasks that require high skills and knowledge. Reduce errors, compliance and regulatory issues. Save time and improve service delivery to create a better experience for your customers.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/business-processing-re-engineering-tools\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/method\/\" title=\"Implementation\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tImplementation\n\t\t<\/a>\n\t<\/h4>\n\t<p>During implementation, we embed the behaviours and operational frameworks required to enable leaders to unlock operational efficiencies, improve the overall customer experience and achieve sustainable profitable growth.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/method\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/work-management-software\/\" title=\"Work Management Software\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tWork Management Software\n\t\t<\/a>\n\t<\/h4>\n\tActs as the Automatic Call Distributor for the back-office, with a comprehensive real-time reporting suite, end-to-end customer experience, performance tracking and insight.<br \/>\n&nbsp;\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/work-management-software\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/omni-channel\/\" title=\"Omni-Channel\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tOmni-Channel\n\t\t<\/a>\n\t<\/h4>\n\t<p>Captures a real time single view of all work from all sources including telephones, social media, text, websites, email and scanned white mail and line of business where integrated.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/omni-channel\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/reporting-analytics\/\" title=\"Reporting &amp; Analytics\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tReporting &amp; Analytics\n\t\t<\/a>\n\t<\/h4>\n\t<p>Powerful and extensive MI suite with a clear visual dashboard representation of data. Access a single view of historic, real-time and predictive operational performance reporting metrics.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/reporting-analytics\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/quality\/\" title=\"Quality\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tQuality\n\t\t<\/a>\n\t<\/h4>\n\t<p>A fully integrated risk-based quality assurance suite that provides visibility and enables control. Quickly identify skills and process deficits to ensure consistent quality assurance and service excellence.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/quality\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/capacity-planning\/\" title=\"Capacity Planning\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tCapacity Planning\n\t\t<\/a>\n\t<\/h4>\n\t<p>Nexus Capacity Planning has been designed to enable managers to scenario plan in a consistent and effective way for optimal use of resources in line with future demand.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/capacity-planning\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/end-to-end-customer-experience\/\" title=\"End-to-End Customer Experience\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tEnd-to-End Customer Experience\n\t\t<\/a>\n\t<\/h4>\n\t<p>Track end-to-end customer journey, identify priority process cycle times and touchpoints through unique measurement, then optimise and improve the experience of your customers.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/end-to-end-customer-experience\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/training-competence\/\" title=\"Training &amp; Competence\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tTraining &amp; Competence\n\t\t<\/a>\n\t<\/h4>\n\t<p>Holds all your training and regulatory compliance information in one place to prevent compliance breaches with timely training and testing, documentary evidence storage, diary activities and flexible exception reporting.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/training-competence\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/blended-contact-centre\/\" title=\"Blended Contact Centre\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tBlended Contact Centre\n\t\t<\/a>\n\t<\/h4>\n\tForecasting, scheduling and planning for blended back and front office operations.<br \/>\n&nbsp;<br \/>\n&nbsp;<br \/>\n&nbsp;<br \/>\n&nbsp;\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/blended-contact-centre\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/activity-based-costing\/\" title=\"Activity-Based Costing\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tActivity-Based Costing\n\t\t<\/a>\n\t<\/h4>\n\t<p>Quickly and easily identify the big cost bases in your operation. Compare, benchmark and safely reduce costs without destroying value.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/activity-based-costing\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/integration\/\" title=\"Integration\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tIntegration\n\t\t<\/a>\n\t<\/h4>\n\t<p>Nexus complements your existing systems and is low-risk. It is designed to be implemented quickly and easily adopted.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/integration\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/business-processing-re-engineering-tools\/\" title=\"Business Processing Tools\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tBusiness Processing Tools\n\t\t<\/a>\n\t<\/h4>\n\t<p>Reduce risk and improve quality on complex, multi-stage tasks that require high skills and knowledge. Reduce errors, compliance and regulatory issues. Save time and improve service delivery to create a better experience for your customers.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/software\/business-processing-re-engineering-tools\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/method\/\" title=\"Implementation\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tImplementation\n\t\t<\/a>\n\t<\/h4>\n\t<p>During implementation, we embed the behaviours and operational frameworks required to enable leaders to unlock operational efficiencies, improve the overall customer experience and achieve sustainable profitable growth.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/method\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tLearn More\n\t\t\t<\/a>\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/05\/lisa-breach.png\" alt=\"lisa-breach\" itemprop=\"image\" height=\"412\" width=\"417\" title=\"lisa-breach\" onerror=\"this.style.display='none'\"  \/>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/software\/\" title=\"Manager\u2019s Perspective\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tManager\u2019s Perspective\n\t\t<\/a>\n\t<\/h4>\n\t<a href=\"#\" id=\"trigger-\" data-modal=\"\" data-node=\"\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/05\/Icon-material-video-library.jpg\" \/>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\tPreview\n\t\t\tmodal-\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/omrpe8ajxh\/swatch\" alt=\"\" onload=\"this.parentNode.style.opacity=1;\" \/>\t\t\t\t\t\n\t<h3>\u201cI couldn\u2019t imagine working without it\u201d<\/h3>\n\tWe know exactly what everyone is doing, hour by hour. For staff, they can see what they have achieved and can go home knowing they have been productive.<br \/>\n&nbsp;\n<p>Lisa Breach, Customer Services Manager &#8211; Ageas Project<\/p>\n\t<a href=\"#\" id=\"trigger-\" data-modal=\"\" data-node=\"\">\n\t\t\t\t\t\t\t\t\tWatch Interview\n\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\tPreview\n\t\t\tmodal-\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/fast.wistia.com\/embed\/medias\/omrpe8ajxh\/swatch\" alt=\"\" onload=\"this.parentNode.style.opacity=1;\" \/>\t\t\t\t\t\n<h3>\n\t\tHow to gain competitive advantage\n\t<\/h3>\n\t<p>David Scott explains why back office optimisation underpins competitive advantage and how its transformation reaps significant rewards regardless of sector or commercial environment.<\/p>\n\t\t\t<a href=\"https:\/\/dhp.co.uk\/why-back-office-optimisation-underpins-your-competitive-advantage\/\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tRead Now\n\t\t\t\t\t<\/a>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/discover-rapidly-improve-operations-service-reduce-waste-cost-overheads\/\" title=\"Customer Service\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tCustomer Service\n\t\t<\/a>\n\t<\/h4>\n\t<h3>Discover how to rapidly improve operations service, reduce waste &amp; cost overheads<\/h3>\n\t<p>If you\u2019re new to role and dealing with unfamiliar service functions, you\u2019ll want to quickly get to the heart of the operation and understand just what it is you\u2019ve inherited.<\/p>\n\t<p><a href=\"https:\/\/dhp.co.uk\/discover-rapidly-improve-operations-service-reduce-waste-cost-overheads\/\">Learn More<\/a><\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/have-you-missed-targets-and-need-to-regain-profitability\/\" title=\"Leadership\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tLeadership\n\t\t<\/a>\n\t<\/h4>\n\t<h3>Have you missed targets and need to regain profitability?<\/h3>\n\t<p>Do you know what \u2018good looks like\u2019? In this post, we\u2019re discussing how to uncover the potential in your management teams to grow.<\/p>\n\t<p><a href=\"https:\/\/dhp.co.uk\/have-you-missed-targets-and-need-to-regain-profitability\/\">Learn More<\/a><\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/getting-your-technology-budget-balanced-how-to-limit-spend-but-increase-value\/\" title=\"Software\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tSoftware\n\t\t<\/a>\n\t<\/h4>\n\t<h3>Getting your technology budget balanced: how to limit spend but increase value<\/h3>\n\t<p>Limiting spending but increasing the value software generates is the holy grail for every IT director however it&#8217;s becoming increasingly difficult&#8230;<\/p>\n\t<p><a href=\"https:\/\/dhp.co.uk\/getting-your-technology-budget-balanced-how-to-limit-spend-but-increase-value\/\">Learn More<\/a><\/p>\n<h4>\n\t\t<a href=\"https:\/\/dhp.co.uk\/how-to-maintain-profitability-when-the-future-is-uncertain\/\" title=\"Method\" target=\"_self\" rel=\"noopener noreferrer\">\n\t\tMethod\n\t\t<\/a>\n\t<\/h4>\n\t<h3>How to maintain profitability when the future is uncertain<\/h3>\n\t<p>In this post, we\u2019re discussing how achieving operational excellence can help you de-risk and ensure greater security and maintain profitability when the future is uncertain.<\/p>\n\t<p><a href=\"https:\/\/dhp.co.uk\/how-to-maintain-profitability-when-the-future-is-uncertain\/\">Learn More<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Rapid Back Office Transformation Choose a system that delivers clarity, speed, efficiency and consistency. dhp was entrusted with a substantial digital transformation programme delivery major change and competitive advantage. Volume [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.9 (Yoast SEO v22.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Software - dhp Nexus Solutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dhp.co.uk\/software\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Software\" \/>\n<meta property=\"og:description\" content=\"Rapid Back Office Transformation Choose a system that delivers clarity, speed, efficiency and consistency. dhp was entrusted with a substantial digital transformation programme delivery major change and competitive advantage. Volume [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dhp.co.uk\/software\/\" \/>\n<meta property=\"og:site_name\" content=\"dhp Nexus Solutions\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-18T09:16:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/Image-13.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dhp.co.uk\/software\/\",\"url\":\"https:\/\/dhp.co.uk\/software\/\",\"name\":\"Software - dhp Nexus Solutions\",\"isPartOf\":{\"@id\":\"https:\/\/dhp.co.uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/dhp.co.uk\/software\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/dhp.co.uk\/software\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/Image-13.png\",\"datePublished\":\"2019-03-18T13:17:37+00:00\",\"dateModified\":\"2021-03-18T09:16:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/dhp.co.uk\/software\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dhp.co.uk\/software\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/dhp.co.uk\/software\/#primaryimage\",\"url\":\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/Image-13.png\",\"contentUrl\":\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2020\/06\/Image-13.png\",\"width\":281,\"height\":81,\"caption\":\"Teachers' Pensions\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dhp.co.uk\/software\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/dhp.co.uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Software\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dhp.co.uk\/#website\",\"url\":\"https:\/\/dhp.co.uk\/\",\"name\":\"dhp Nexus Solutions\",\"description\":\"Providing omni-channel workforce optimisation  for the world\u2019s leading companies\",\"publisher\":{\"@id\":\"https:\/\/dhp.co.uk\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/dhp.co.uk\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/dhp.co.uk\/#organization\",\"name\":\"dhp Nexus Solutions\",\"url\":\"https:\/\/dhp.co.uk\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/dhp.co.uk\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-solutions-logo.png\",\"contentUrl\":\"https:\/\/dhp.co.uk\/wp-content\/uploads\/2019\/03\/dhp-nexus-solutions-logo.png\",\"width\":174,\"height\":218,\"caption\":\"dhp Nexus Solutions\"},\"image\":{\"@id\":\"https:\/\/dhp.co.uk\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Software - dhp Nexus Solutions","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/dhp.co.uk\/software\/","og_locale":"en_GB","og_type":"article","og_title":"Software","og_description":"Rapid Back Office Transformation Choose a system that delivers clarity, speed, efficiency and consistency. dhp was entrusted with a substantial digital transformation programme delivery major change and competitive advantage. 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