How to gain competitive advantage

David Scott explains why back office optimisation underpins competitive advantage and how its transformation reaps significant rewards regardless of sector or commercial environment.


3 Tips To Reveal Operational Problems

3 Tips To Reveal Operational Problems

In today’s highly competitive financial services sector, firms are under immense pressure from multiple sources. Customers demand ever-higher standards of service, shareholders want a reduction in operating costs plus growth and return on investment, while regulatory bodies call for strict compliance with rapidly evolving legislation and guidance. Meeting the demands of each set of stakeholders …

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