dhp nexus solutions logo

Download a Case Study

Please fill out the form to receive your case study. It will be emailed to you shortly after form completion.

David Scott

David Scott

David has over 20 years’ experience in both the Retail and Financial Services sectors, his corporate career started in Retail with household names including M&S and WHSmith.

David moved into the Financial Services industry where his responsibilities have ranged from Head of Customer Services to Operations Director in Allied Dunbar, Eagle Star, Aviva and Zurich Financial Services with a proven track record of increasing Customer, Distributor and people engagement satisfaction levels, whilst significantly reducing expense base. He has led and managed large multi-site operations across a range of functions include voice, new business, underwriting, servicing and renewal, financial controls, annuities and claims.

Click through to learn more:

Nexus software differs from other applications because experienced operational managers have developed the system as an easy-to-use, component-based, cloud-based applications suite for your operational managers.

We focus on providing the foundations of management practice, skills, behaviours and operational frameworks required to enable leaders to unlock operational efficiencies, improve the overall customer experience and achieve sustainable profitable growth.

The visibility and insight that comes with Nexus enables service operations to deliver consistently better outcomes and benefits to all stakeholders. Nexus is the key to unlocking long-term competitive advantage in Back Office service operations.

Office: +44 (0)1285 862135       Contact        Privacy Policy       Terms and Conditions

©2020 dhp Nexus Solutions. All rights reserved.